The following Help Frequently Asked Questions can help you with your web hosting account.
What is cPanel?
cPanel is a professional-level web hosting administration panel. Logging in to cPanel, you can control your web hosting account — add email addresses and forwarders, check your website statistics, view your raw logs, back up your database, and do many other things in an elegant and accessible way. Here's a screenshot of cPanel — and, although some web hosts charge extra for cPanel, we provide it to our web hosting customers free of charge:
This sets up an email "account" for an email address which you can use to send and receive email in your email program on your computer. You can also use it to log in to webmail.
What are email forwarders?
An email forwarder is an email address that only forwards to another email address — for example, email@example.com may forward to firstname.lastname@example.org. An email forwarder doesn't have its own "mail box" and can't be accessed via webmail. To set up an email forwarder:
How do I upload my website to my web hosting account?
"FTP" means "file transfer protocol" — the method by which we upload (transfer) files to a web hosting space. To upload your website files, you'll need an FTP program such as Ipswitch WS_FTP. Once you've downloaded and installed it on your computer, set it up to access (a) your website files [which will display in the left window] and (b) your web hosting space [which will display in the right window].
The base directory (folder) for uploading to your web hosting space is: public_html/
Don't forget that last slash!